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August 22, 2025By Sadique Bamwita
Kampala.
The management of M-Kopa Uganda, has partnered with Turaco Microinsurance company to offer health insurance cover to their customers particularly the low income earners in a campaign dubbed as “More than a phone.”
The General manager M-Kopa Uganda , Ms.Brenda Nambalirwa, said offering hospital health insurance cover to Customers enable them access medical treatment in the event of an accident or sickness.
Ms. Nambalirwa explained that: ” The health insurance cover targets the underserved communities.
” We are trying to do away with the narrative that insurance is for rich people,” She says.
Nambalirwa revealed that more than 70% of their customers have received health insurance cover.
” A month ago, I was in Kenya and I interacted with a boda rider who used a M-Kopa Smart phone and used our insurance cover to settle his medical bills on top of providing for his family, ” Ms. Nambalirwa revealed a success story for one of the beneficiaries.
Ms. Nambalirwa noted that the world has gone digital adding that with M-Kopa Smart phones they are targeting all Ugandans who are not digitally included.
” The insurance product will help M-Kopa customers continue with life even when they are sick . So, this product comes timely to address customers’ needs.
‘ In the case of our customers who obtain our M-Kopa Smart phones on loan and unfortunately get damaged , such a customer pays little money to repair his or her phone.’
The Head of partnership at Turaco Micro insurance Company , Mr. Romeo Juuko, noted that traditional insurers tend to focus on middle class and high income earners but with M- Kopa insurance product the low income income earners are catered for.
” We have realized the number of high income earners who use insurance health cover is low with little impact . So, as Turaco Micro insurance we target low income earners like boda riders among others and whoever acquires M-Kopa Smartphone will have access to our insurance services.
‘ Our insurance product offers financial protection to customers and in case of emergency needs the insurance cover is able to protect such a client.
‘Besides getting an M-Kopa device , the customer is assured of getting insurance solutions . In this case, a customer sends us a receipt and within 24 hours the customer receives the money on his/her smartphone , ” Mr.Juuko explained.’
Mr. Juuko noted that all M-Kopa customers who pay 80% of their loans on M-Kopa Smart phones are eligible for the insurance cover adding that such a customer gets financial protection and his or her family won’t lack food at home in the event the customer is hospitalized for days or weeks .
